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Where is your saffron from?
Our saffron is sourced from Pampore, Kashmir—a region renowned for its exceptional saffron. It is carefully packed to preserve its natural aroma, colour, and character.
Which varieties of saffron do you offer?
We offer Mongra, Lacha, and Gucchi saffron. Each variety differs in thread composition, appearance, and intensity. The exact variety is clearly stated on every product page.
How should saffron be stored?
Store saffron in a tightly sealed container in a cool, dry place away from direct sunlight, heat, and moisture.
Why can the colour, taste, or texture of honey vary?
Our Black Forest Honey is a natural honeydew harvest, so its colour, aroma, flavour and consistency may vary with the season, forest conditions and each individual harvest.
Does crystallisation mean the honey has spoiled?
Natural honey may crystallise over time. This is a normal physical process and does not mean the honey has spoiled. If preferred, place the closed jar in lukewarm water to gently return it towards a liquid consistency.
What is the shelf life of your products?
The best-before date is printed on every pack. For the best quality, keep the product properly sealed and follow the storage instructions on the label.
Do you deliver across India?
Yes. We offer standard delivery across India for ₹99 on discounted merchandise subtotals below ₹999. Standard shipping is free at ₹999 or more after discounts. Delivery timing depends on the destination and fulfilment.
Do you ship internationally?
Our standard delivery currently covers India. For international enquiries, please contact us before ordering so we can check availability.
What is your return and replacement policy?
As saffron and honey are food products, opened products cannot be returned. If your order arrives damaged, leaking, or incorrect, please contact us within 48 hours with clear photos and an unboxing video. Once verified, we will arrange a replacement or refund.
Do you offer customised gift sets, wholesale, or B2B orders?
Yes. We serve both retail and B2B customers, offering wholesale orders, customised gifting, and bulk supplies for retailers, hotels, restaurants, cafés, caterers, weddings, events, and corporate gifting. Please share your required products, quantity, budget, and timeline through our Contact page or WhatsApp.